EFL Online Performance — Service Terms

Service Terms · Oct 19, 2026

Service.

Online Performance provides individualized training through Relay for independent completion. In-person Lab sessions and hands-on services are not included.

There is no live supervision or emergency support.

Support.

Training feedback uses Relay check-ins and workout logs. Routine questions receive a response within two business days, Monday-Friday.

Scheduled calls, guaranteed video reviews and unlimited on-demand program rewriting are not included. Billing renewal does not restart a mesocycle or overwrite completed training.

Subscription and cancellation.

US$99 is charged at signup and renews monthly until canceled, with no trial or added signup fee. Cancel future renewals at any time and retain access through the paid month.

Cancellation is used instead of pauses. Send cancellation or refund requests to elitefitnesslab.ok@gmail.com.

Refunds.

A refund of the first subscription payment may be requested until the participant's initial program is made available. After that, unused days do not receive an automatic prorated refund.

Legally required refund rights and rights under an existing purchase agreement remain unchanged. In-person package expiry, no-show deductions and package administrative fees do not apply.

Readiness and consent.

Report material changes in health, symptoms, restrictions, outside training or training setup. Pain or an "off" report requires Austin's follow-up before affected training.

An invitation, payment or workout assignment is not medical clearance. This acknowledgment supplements the applicable annual adult agreement or guardian consent without replacing or expanding it.

It does not release a child's claims, require guardian reimbursement for a child's claim, amend a separate purchase agreement or grant marketing or image-use permission.